Best Disability Care - Sydney Hub

Our Sydney Locations

Best Care Services proudly delivers personalised NDIS support services across Sydney, helping participants achieve greater independence, confidence, and a better quality of life. As a trusted Sydney NDIS provider, we offer a wide range of supports, including personal care, daily living assistance, community participation, transport, Supported Independent Living (SIL), and high-intensity supports, all tailored to your individual goals and preferences.

Our experienced local team works closely with participants, families, support coordinators, and allied health professionals to deliver reliable, person-centred support that reflects the core values of the NDIS. Whether you’re located in Greater Sydney, Best Care Services is committed to helping you build independence, achieve meaningful outcomes, and live life on your own terms.

OUR SYDNEY LOCATIONS

Fairfield region

Branch Manager – Kelly Diaz

Kelly is an experienced and compassionate disability support professional with over 16 years of experience across the disability and community services sector. She holds a Certificate III in Disability, Certificate IV in Disability, Certificate IV in Mental Health, and a Diploma in Coordination of Supports.

Throughout her career, Kelly has worked across day programs, high-intensity supports, social groups, and customer engagement coordination roles, building a deep understanding of the diverse needs of participants and their families. She has a strong focus on coordination of supports and behavioural support, with a particular passion for helping clients and families confidently navigate the NDIS.

Kelly is known for her practical, person-centred approach and her ability to simplify complex systems, ensuring participants receive the right supports to achieve their goals. She is dedicated to building trust, advocating for participants, and creating positive, meaningful outcomes in people’s lives.

Above all, Kelly loves helping people and is driven by a genuine commitment to making a real difference in the lives of those she supports.

Blacktown & Penrith Region

Branch Manager – Jane Scott

Jane brings over 7 years of experience in the disability sector. Her background spans frontline support roles and leadership, giving her a strong, practical understanding of the realities participants and support workers face, as well as the importance of consistent, high-quality care.

She has extensive experience supporting participants with complex mental health needs, as well as individuals living with psychosocial and physical disabilities. Her work has included community-based support and experience within a disability education centre, where she focused on building independence, confidence, and meaningful daily engagement for participants.

Jane’s broader life experience, including volunteering with Indigenous children and supporting an elderly family member, has strengthened her understanding of the diverse needs of individuals and families across the community.

She is passionate about building genuine relationships and leading teams that deliver compassionate, person-centred support grounded in dignity, respect, and integrity. Jane is committed to creating an environment where both participants and staff feel supported, valued, and empowered.

Outside of work, Jane enjoys exploring interests in food, health, and nutrition. She is actively involved in her local church community and is passionate about wellbeing, community connection, and contributing to stronger, more supportive communities.

Liverpool Region

Branch Manager – Julia Laing

With more than 20 years of experience across customer service, government services, employment support, legal administration, construction and corporate administration, Julia brings a diverse skill set and a genuine passion for helping people. Her career has been built on delivering exceptional service, solving problems with empathy and professionalism, and creating positive experiences for clients and colleagues alike.

Julia has extensive experience in administration, client engagement, reception, team support and leadership. She is known for her strong organisational skills, excellent communication, and calm, approachable nature, enabling her to build trusted relationships with participants, families and colleagues. Her ability to adapt to different environments and provide responsive, person-centred support has been a consistent strength throughout her career.

Committed to continuous learning, Julia holds a Certificate IV in Leadership and Management and is fluent in both English and Spanish. She is passionate about empowering people to achieve their goals, promoting independence, and ensuring every participant feels respected, supported and valued throughout their journey.

Supported Independent Living (SIL) Manager – Kellie Harding

With almost a decade’s worth of experience in the disability and community care sector, Kellie’s career has been built around supporting people to live fulfilling, independent and meaningful lives. She began as a Support Worker across day programs before moving into Supported Independent Living (SIL), and later spent time as a Support Coordinator/Psychosocial Recovery Coach, an experience that confirmed where her true passion lies: supporting SIL participants. That passion led her to Best Care Services, where she’s proud to serve as SIL Manager.

Her greatest strength is building genuine, trusting relationships with the people she supports. She loves working closely with participants one-on-one, taking the time to understand what matters to them and creating a space where they feel safe, heard and valued. She’s passionate about building strong rapport, supporting participants to achieve their individual goals, creating a calm and nurturing home environment, encouraging independence while providing the right level of support, promoting choice and control in every aspect of a participant’s life, and celebrating every achievement, big or small.

For her, every step forward is a success. Seeing participants grow in confidence, achieve their goals and experience greater independence is what motivates her every day, their success is her reward, and being part of their journey is what she’s most passionate about.

Kellie is also of Koori (NSW Aboriginal) descent from Wiradjuri Nation and can converse in Auslan (Australian Sign Language).

OUR SERVICES

OUR SYDNEY TEAM

Our Melbourne team delivers a full range of core supports with a strong focus on participant choice and control.

Truly Local Teams – Experienced staff who understand the unique needs of our community
Expert Branch Leadership – Dedicated managers ensuring consistent, high-quality support
Full NDIS Compliance – Meeting and exceeding NDIS Practice Standards
Person-Centred Approach – Supports designed around your goals and preferences
Seamless Service – Easy access to a wide range of NDIS-funded supports
Strong Outcomes – High participant satisfaction and positive audit results